Optimize Your Business Processes
Mirella concentrates on helping large businesses get the most out of their project investments. Mirella's Business Process Services offer a comprehensive, yet cost-effective way to optimize human resource and technology investments. By pinpointing specific areas of need that will provide the largest return to the client organization, Mirella is able to augment the efforts of pre-existing initiatives or design new initiatives at comparatively lower-cost expenditures.

Mirella's unique, flexible, experience-based strategic analysis process delivers measurable value to businesses by focusing on the following key areas:

… Business Processes

… Customer Behavior

… Technology

Business Processes
We look at each step in the execution of your critical business processes. We identify dependencies for each step and look for areas of pain or disconnect. We map the entire process and attach quantitative measurements to each step of the process. Doing this, gives us a clear picture of where the areas of greatest opportunity exist. By attaching measurements to each step, we can prioritize those opportunities based on what will bring the greatest return to the business.

Customer Behavior
Every employee or contractor in your organization is a customer, as surely as your end customers are. Everyone involved in your critical business processes delivers a certain value to the business and expects value back in return. By analyzing what internal customers need from each other, as well as external customers - we can map out the human relationships that drive your business forward. Often we discover dependencies and relationships that have no defined business process to manage them. Looking at your internal team as customers, helps us see the gaps that may exist in your business processes. It also gives a firm list of requirements that any development effort must meet to deliver optimal value to these stakeholders.

Technology
Mirella examines your existing technology infrastructure, from servers and enterprise applications to the desktop environment. We look for existing investments that might be put to work optimizing your business processes. We also identify where the gaps are: where technology is utilized inappropriately, and what might be more effective and efficient in its place. At the end of the analysis process we have a clear picture of what can be re-purposed and what needs to be built to optimize performance and efficiency.

Integrating the findings of these three analyses gives us a clear roadmap for what needs to be done to get the most value out of your business resources.

Our disciplined approach to problem solving has enabled us to take on projects that have been abandoned by others as too difficult, or problems deemed too tough to solve. And in each case, we have created elegant, thoughtful solutions that respect needs of the end users while returning real, measurable value to the bottom line.